MACRO PROCNC WORKSHOP TOOLS

Delete your account

Two ways to do it. The first takes about ten seconds.

In the app — immediate

Open MACRO PRO and go to Settings.

Scroll to the bottom, past Premium.

Tap Delete your account and everything in it.

Tap it a second time to confirm. That second tap is the point of no return.

Your account, your backed-up programs and your profile photo are removed straight away. Nothing is queued and nobody reviews it.

By email — within 30 days

If you have lost the phone, cannot sign in, or would rather ask in writing, send an email from the address you signed up with. We use that to confirm the account is yours; we cannot delete an account on the word of a different address.

Write the email for me

Acted on within 30 days, usually the same week. You will get a note confirming when it is done.

What is deleted

Data	What happens
Your sign-in account and email address	Deleted
Programs backed up to the account	Deleted
Lesson progress, favourites, machine setup	Deleted
Profile photo	Deleted
Sign-in and tool-open counts	Deleted
Programs on the phone itself	Kept — that is the working copy, and it is yours
Your date of birth and display name	Deleted
Free macro programs used	Deleted
Files you exported to Downloads or a USB stick	Kept — we never had them
A record that a referral code was redeemed	Kept — only so the same code cannot be used twice
Your Google Play subscription and purchase record	Held by Google, not by us

Two things worth knowing first

Deleting your account does not cancel a subscription. The subscription belongs to your Google Play account, so cancel it first in Google Play → Payments & subscriptions → Subscriptions (or Settings → Manage subscription in the app), or Google Play will keep renewing it. If you sign up again while it is still active, press Restore and Premium comes back. For a refund, ask Google Play.
A referral code cannot be reused. Codes are single use, and deleting the account does not release the one you redeemed. If you were given a code and need it again, write to us.

Backups

Deleted data is removed from the live database immediately. Google's own infrastructure backups may hold a copy for up to 30 more days before they roll over. Nothing is read from those backups, and they are not used to restore an account that has been deleted.

Keeping the app, losing the account

You do not have to delete your account to stop the backup. Switch it off in Settings and the app carries on exactly as before, because the phone was always the copy it worked from. Nothing new leaves the device.

Before you delete: take your work

Settings → Export writes every saved program and setting to one plain file. Do that first. Deleting the account removes the backup, and if you then lose the phone there is nothing to go back to.

Contact

Jagpreet Gautam
macropro200@gmail.com